Betting Rules

1. General betting conditions

By opening an account, accessing the website or placing a bet, you agree to follow these betting rules together with the website terms, privacy information and any rules shown for a particular game or betting product. If a product has additional rules, those rules form part of the conditions that apply to your use of that product. You should read the relevant information carefully before confirming a wager.

Only people who are legally permitted to gamble in their location may use the service. In Australia, gambling services are intended for people aged 18 or over. You are responsible for checking that online gambling is permitted where you are located and for complying with any local requirements. Access may be restricted in some locations, and Capospin Casino may apply verification or other controls where required.

You must provide accurate, current and complete information when registering and when using your account. An account is generally intended for one individual and must not be shared, sold, transferred or used by another person. You are responsible for keeping your login details secure and for notifying the operator through the available support channels if you believe that your account has been accessed without permission.

• You must use your own account and provide information that can be verified.
• You must not allow another person to place bets through your account.
• You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
• You must follow any applicable identity, age, location and payment verification requirements.
• You must not attempt to bypass account, location, security or responsible gambling controls.

Capospin Casino may review account activity, request supporting documents, limit access to products or suspend an account where this is necessary for security, compliance, responsible gambling, fraud prevention or the investigation of unusual activity. Any review will be handled in accordance with the applicable terms and legal requirements. You should not create additional accounts to avoid a restriction, suspension or account review.

2. Placing and confirming bets

A bet is only accepted when the betting system records it as successfully placed. Selecting a stake, choosing an option or adding a game to a bet slip does not, by itself, create a confirmed bet. Before confirming, check the product, selection, stake, applicable odds or payout information, and any other details displayed on screen.

Once a bet has been accepted, it is normally treated as final unless the relevant product rules allow a cancellation, correction or other adjustment. You should review the confirmation shown after placing a bet and keep any reference or transaction information provided. If a confirmation is not displayed, avoid repeatedly submitting the same bet until you have checked your account or transaction history.

Stakes and available balance

You may only place a bet using funds available in your account and within any applicable product, account or responsible gambling settings. The minimum or maximum stake, where relevant, will be shown before a bet is confirmed. A displayed stake may not include every possible cost or adjustment, so always review the final confirmation screen. You remain responsible for checking that the amount entered is correct.

Game information and displayed rules

Each game or betting product may have its own instructions. These can explain the available selections, how a round or event is completed, the meaning of different symbols or outcomes, and how winnings are calculated. The paytable, game rules, market information and other notices displayed for the product should be read before play. If you do not understand a rule, do not place the bet until you have obtained clarification.

1. Choose the game, event or betting option you want to use.
2. Review the displayed rules, stake, odds or payout information.
3. Enter or select the amount you wish to stake.
4. Check the full bet details before confirming.
5. Wait for the system to show that the bet has been accepted.
6. Review your account or betting history if you need to confirm the transaction.

A bet may not be accepted if the account has insufficient funds, the product is unavailable, a market or game has closed, a technical check has failed, or a restriction applies. A displayed price, balance or game state may also change before acceptance. The information recorded by the betting system is used to determine whether and when a bet was accepted, subject to any correction process set out in the applicable terms.

3. Game outcomes and settlement

Casino game outcomes are determined by the rules of the individual game and, where applicable, by a random number generation system or another approved game process. You cannot influence a completed outcome by changing your device, closing the browser or taking another action after the result has been generated. A result is not changed because it is unexpected, appears unusual or differs from previous results.

For event-based betting products, outcomes are settled using the result or source specified in the relevant product rules. If an event is postponed, abandoned, interrupted, changed or subject to an official correction, the product-specific rules determine how affected bets are treated. Different markets connected to the same event may have different settlement conditions, so the rules for the exact selection are important.

Voided, cancelled or corrected bets

A bet may be voided, cancelled or corrected where required by the relevant rules. Examples can include a technical error, an incorrectly displayed market, a duplicated transaction, a product being offered in error, an event not meeting its stated conditions, or evidence that the recorded result was inaccurate. If a bet is voided, the stake is generally dealt with according to the applicable product rules rather than being treated as a winning or losing result.

Balances and winnings

Your account history may show deposits, stakes, returns, adjustments and other transactions. A balance entry may be corrected if it was caused by a system error, an incorrect settlement, fraud or another valid reason under the applicable terms. You must not knowingly use funds credited to your account in error. If you notice an unexpected transaction or balance change, stop using the affected funds and raise the matter through the support option available on the website.

Any return from a bet is calculated according to the applicable game rules, displayed paytable, stated odds or other product information. No outcome is guaranteed, and past results do not predict future results. Promotional offers, if available, may have separate conditions that affect how associated bets or returns are treated. Those conditions should be read separately before an offer is used.

• A completed losing bet cannot be changed because the result was unexpected.
• A game result is not reversed merely because a player believes a different outcome should have occurred.
• A technical or settlement correction may be made where the applicable rules allow it.
• The rules for a particular product take priority over general information where they address the same issue in more detail.
• Transaction and betting records should be retained where they may assist with a query.

4. Technical issues, fair play and responsible gambling

Technical problems

You are responsible for using a suitable device, browser and internet connection and for checking that your session is operating correctly. Internet interruptions, device failures, software errors, delayed messages or browser closures may prevent a bet from being accepted or may interrupt the display of a game. An interrupted screen does not necessarily mean that a bet was cancelled. Check your account or betting history before trying again.

If a game stops responding, do not repeatedly refresh, close the account session or submit additional bets without first checking the recorded status. Where the system has recorded a completed round or accepted bet, the applicable product rules and system records will be used to determine the result. If a technical issue affects a game or transaction, the operator may investigate and apply a correction where appropriate.

Fair and lawful use

You must use the service fairly and must not interfere with its operation. Prohibited conduct can include using automated tools without permission, exploiting software faults, manipulating game or account data, using stolen payment information, coordinating deceptive activity, or attempting to conceal the identity or location of the account holder. Suspected misconduct may lead to an account review, restriction, suspension or other action permitted by the applicable terms.

Play responsibly

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Keep track of the time and amount you spend, take regular breaks, and avoid gambling when you are upset, tired, under the influence of alcohol or drugs, or trying to solve financial problems.

• Set personal spending and time limits before starting a session.
• Do not chase losses or increase stakes to try to win back money.
• Do not borrow money or use essential household funds for gambling.
• Take a break if gambling stops feeling enjoyable or controlled.
• Use available account controls, limits, time-outs or self-exclusion options if you need support.
• Seek independent help from an appropriate gambling support service if gambling is causing concern.

Questions and disputes

If you have a question about a bet, result, account entry or technical issue, review the applicable product rules and your account history first. You can then use the support or enquiry channel displayed on the Capospin Casino website. Include relevant information such as the game or market, approximate date and time, transaction reference and a clear description of the issue. Do not include unnecessary passwords or payment details in a message.

Queries are reviewed using the available account, game and transaction records. You may be asked to provide further information so the matter can be assessed. These betting rules may be updated from time to time to reflect product changes, operational requirements or legal obligations. The current version published on the website applies when you use the service, so check this page and the relevant product information before placing future bets.